– What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
– What choices are available to you regarding the use of your data.
– The security procedures in place to protect the misuse of your information.
– How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
We take all possible precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted by paypal shopping cart and and credit card number will not be available to us.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
In order to use this website, a user may or may not complete the registration form. If regiistration option is chosen, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age).
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
30 Day Returns
Our hassle-free 30-Day Money-Back Guarantee is designed to give you peace of mind.
Changed your mind? If you aren’t delighted with your purchase, you can return a product within 15 days and we will happily refund the purchase price.
It’s easy to return a product:
Email email@example.com to initiate a return.
We email you instructions for returning your product.
Ship your unused product, in its original packaging, to the address identified in our email.
Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders.
You are responsible for shipping the products back to us. We recommend using a trackable shipping method.
Shop with Confidence
We take your safety and security seriously.
We accept these payment methods:
– We use paypal shopping cart as the safest. If you don’t have paypal account, you can pay by all major Credit Cards: Visa, Discover, MasterCard and Dining Club on paypal website.
– You can also pay by credit cards directly through authorize.net, the most trusted online financial services provider
– PayPal: (US and UK)
– US or International Money order (please notify us by email and Instructions will be emailed to you).
The billing address you provide must match the billing address on file with the financial institution that issued the credit card. If a credit card authorization fails, we reserve the right to cancel your order without notifying you.
We cannot resolve credit card problems with your financial institution if a credit card is declined. It is your responsibility, as a consumer, to settle credit card problems with the issuing institution.
You can return new, unopened and unused items within 30 days of delivery for a full refund, as noted below:
– To initiate a return, email us with your order number and obtain a Return number.
– The refund will be for the full value of the returned items, unless otherwise noted.
– Shipping and handling fees will not be refunded.
– Credit for returned items will be applied to the credit method that was used to make the purchase. Returns will be applied to the purchasing credit card within 5 days of the date that the return is accepted by the fulfiller.
– If the return is due to defective products, inaccurate product descriptions, or an incorrect order, email firstname.lastname@example.org to initiate the return. In these cases, you may be compensated for the return shipping.
Refunds, Credits and Balances Due
As soon as the fulfiller receives and processes your return, we will notify you via email. Your credit card should be credited within 10 business days of the time that you receive this email. The return credit should be reflected on your statement within one or two billing periods, depending on your financial institution’s billing cycle.
A defective item is one that is inoperable but has no apparent damage. If you receive defective merchandise, please email email@example.com for assistance.
If an order arrives to you with obvious shipping damage, please refuse the delivery. If you have accepted delivery and then find shipping damage, please call the fulfiller immediately using the contact information included with the order.
Please save all packaging material and paperwork for the order if shipping damage is a possible issue. If you dispose of packaging material or attempt to return the merchandise without contacting the fulfiller, you jeopardize our chances of making a claim, and you may not receive credit for the return.
Limits of Responsibility
We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of product.
International and U.S. Territory Shipping
If you order from overseas, you will be notified by email about extra shipping fees to your country. Even if all items will be shuipped by US Mail, please note that this is a sole responsibility of the buyer to pay any customs fees and comply with the rules, applicable in the destination country.
PO, APO and FPO Addresses
Please note, that we don’t ship to PO addresses, provide residential or business address instead. When you request that your order ships to an APO or FPO address, the package will by shipped by SAM (Space Available Mail). SAM is no additional charge and will ship your package from the APO or FPO address via the next available boat.
Price and/or Description Changes
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. Please contact us within 30 days regarding price or promotion discrepancies.
When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in our store or any other store are not refundable.
Errors on Our Site
Prices and availability of products are subject to change without notice. Errors will be corrected where and when discovered. IGIA LLC reserves the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed.
If your payment has already been processed for the purchase when your order is cancelled, We will issue a credit to the payment method used in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.
If you are not fully satisfied with your purchase, you may return it in accordance with Igia INC Return Policy.